Self Storage FAQ


Per the updated CDC and Ohio Department of Health recommendations: (updated 5/17/2021)

Face Masks are not required for those who have received their COVID -19 vaccinations.

Storage One will respect each individual’s decision in the choice of wearing a face mask.  Social distancing areas have been marked, out of respect to employees and fellow customers please wait in the designated areas.

Our employees take great pride in keeping our facilities clean and sanitized. We wash our hands or sanitize between every customer interaction and clean counters, doors and common areas regularly.

The safety of our employees and customers will remain our main focus. We will continue to provide hand sanitizer and make continued efforts in our health assessments, cleaning and service practices to ensure this safety.

Phone and online services are available.

Please do not enter the office if you are experiencing any COVID-19 symptoms.

What are your access hours?

You can access your unit from 6:00 am - 10:00 pm. 24-hour access is also available. Contact us for details!

How do I know what size unit I need?

Our self storage calculator is a great way to determine what size you need.  We also offer free tours of the facility, sometimes it is easier just to see the unit sizes!

What's drive-up access?

Drive-up access allows you to pull your vehicle up to the door of your unit, which makes everything easier for you.

Do you offer truck rentals?

We do! Truck rentals are available to public, but all new storage customers get one use of truck FREE. Ask for details.

What sets you apart from other facilities?

We have a variety of amenities that are hard to find in the area, like hallway units, boxes and packing supplies, free truck rentals and more! Additionally, our customer service can't be beat we have been in the self storage business since 1999.  We are open 7 days week to serve you. 

How can I reserve my unit?

To reserve your unit, just contact us and we'll help you get started. Additionally, you can stop by our facility and our friendly staff will be happy to assist you.  No apoointments needed!

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